A family-run crew of licensed technicians who show up when they say they will, quote a flat price before the toolbox opens, and fix it right the first time.
Typical arrival: under 60 minutes
Emergency heating and cooling calls, seven days a week, including holidays.
When the first cold snap hits and the furnace won't fire, we're usually there the same day. We work on gas furnaces, heat pumps, and hydronic boiler systems from every major manufacturer, and we carry the parts that actually break.
From a single failing capacitor to a full system replacement before the first heat wave, our techs size and install equipment for the actual square footage and duct layout of your building, not a generic rule of thumb.
Comfort is more than temperature. We install whole-home media filtration, steam humidifiers, ERV ventilation, and UV-C purification for households dealing with allergies, wildfire smoke, or just stale, dry winter air.
Most breakdowns we get called for were preventable. Our maintenance members get two visits a year, priority scheduling ahead of walk-in calls, and a discount on any repair parts we find along the way.
We maintain rooftop package units, VRF systems, and light commercial equipment for restaurants, offices, and retail spaces across the valley, with service contracts built around your hours, not ours.
A dead furnace at 2 a.m. in January doesn't wait for business hours, so neither do we. Emergency dispatch is staffed around the clock, with a technician typically on-site within the hour inside our service area.
In business across the Millbrook Valley
Systems installed and still running
Average on-site arrival, emergency calls
From 612 verified customer reviews
Call, text, or fill out the form below. A real dispatcher in our office asks a few questions so the right technician shows up with the right parts.
A licensed technician inspects the system in person and explains, in plain language, what’s failing and why — before touching a tool.
You get a flat-rate quote up front. No hourly surprises, no vague estimate that doubles once the panel comes off.
We do the work, register your warranty, and call three days later to confirm everything is holding steady.
“Our furnace quit on the coldest night of January, and someone was at our door in under forty minutes. Fixed it, showed me the burned-out part, and didn’t try to upsell a new unit.”
“We manage six rental units and Kestrel is the only HVAC outfit that returns calls the same day, every time. Their maintenance contract has cut our emergency calls by more than half.”
“Installed a ductless system in our converted attic that two other companies said wasn’t possible without tearing out drywall. It’s been running two summers with zero issues.”
Every truck is dispatched from our shop on Colfax Road, which keeps drive times short and lets us hold to the arrival windows we quote. Outside this map? Call us anyway — we take overflow jobs within a 40-minute radius.
Fill out the form and we’ll call back within one business hour. For a no-heat or no-cool emergency, call the line directly — it’s answered around the clock.
(555) 219-44772148 Colfax Road, Millbrook · Mon–Sun, 24-hour emergency dispatch